Here’s an article from Gravity Forms written by Donata Kalnenaite which I thought you might find of interest.

When you really sit back and think about it, contact forms are a bit magic – anyone, anywhere in the world could inquire about you or the products or services that you offer at any time. This sure beats the old ways of snail mail! Contact forms allow you to make more sales, provide better customer support and simply grow your business, making them indispensable and thus featured on almost every modern website. Unfortunately, there is one thing that you need to keep an eye out for if you have a form on your website, and that’s compliance with privacy laws. Spoiler alert: there are many great solutions to help you with this compliance! A big part of that compliance is having a Privacy Policy. If you are wondering whether your website needs a Privacy Policy once you’ve installed a form, you have come to the right place. In this post, we will discuss: Contact forms and what it means to collect Personally Identifiable Information; Why this collection matters and why websites with forms need to have a Privacy Policy; Consequences of non-compliance; What compliant contact forms look like

To read more head over to Gravity Forms

Till next time,
D